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What our customers are saying about us
Everyone I have dealt with is friendly, knowledgeable, eager to assist me.
Professional staff, very helpful, and they don’t bother me with continuous (unnecessary) emails and phone messages.
The Wheeler Agency always handles anything we may need in a quick manner. The team is always courteous and willing to help. Thanks for what you do.
Your personal service to me in one of the worst times of my life was second to none. John came to my home to meet the adjuster with me, and he offered words of encouragement and comfort. I would never want another insurance agent.
Being able to do business with a hometown company that knows us and tailors their services to our needs makes all the difference. Wheeler Insurance has never failed to accommodate our needs.
Thanks to John and all the staff at The Wheeler Agency when I needed a “champion” to help me navigate our complicated liability insurance claim. John was on our side all the way quick to investigate my questions and communicate directly with the Insurance Company. His calls to me were welcomed and calming. Best Agency Ever!
Y’all have literally done everything right. From looking to see how I can save money to teaching me how the process works to always being available for every single question. It is a customer experience second to none. You actually care about your customers.
You’ve always given great service and made us feel at home with you.
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We're Old Timers
Ed and Priscilla Wheeler opened the doors of The Wheeler Agency, in the summer of 1969, with the goal of providing personal service to families and businesses in the community.
Back then, the office was located above the Rexall Drug store in downtown Lake City. Much has changed in 45 years, but we are still a small town business with a focus on personal service. Every day we open our doors, we seek to:
- Care for each customer.
- Support our community.
- Have some fun.
Always been there to help with anything we needed to know about our policy
You were there for me this summer when I had my car accident. I will never forget the professionalism that you showed in helping me with my claim, getting my car fixed within a week and getting me back on the road to Philmont. Thanks so much John!
Ability to talk to a person when you call, and they know who you are.
Our staff is experienced in providing you the information you need to make wise insurance choices about car insurance, home insurance and business insurance. We also help our customers protect the fun in their life with boat insurance, motorcycle insurance and RV insurance.
We don’t work for the insurance company; we work for you. As an independent agent, we have the freedom to find the right insurance company and coverage that fits your life. Need auto insurance, homeowner insurance or commercial insurance? Just ask your neighbors about The Wheeler Agency.